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Feltons’ Heating and Cooling is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Feltons’ Heating and Cooling Web site and governs data collection and usage. By using the Feltons’ Heating and Cooling website, you consent to the data practices described in this statement.

Collection of your Personal Information

Feltons’ Heating and Cooling collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Feltons’ Heating and Cooling also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Feltons’ Heating and Cooling. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Feltons’ Heating and Cooling for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Feltons’ Heating and Cooling Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Feltons’ Heating and Cooling public message boards, this information may be collected and used by others. Note: Feltons’ Heating and Cooling does not read any of your private online communications.

Feltons’ Heating and Cooling encourages you to review the privacy statements of Web sites you choose to link to from Feltons’ Heating and Cooling so that you can understand how those Web sites collect, use and share your information. Feltons’ Heating and Cooling is not responsible for the privacy statements or other content on Web sites outside of the Feltons’ Heating and Cooling and Feltons’ Heating and Cooling family of Web sites.

Use of your Personal Information

Feltons’ Heating and Cooling collects and uses your personal information to operate the Feltons’ Heating and Cooling Web site and deliver the services you have requested. Feltons’ Heating and Cooling also uses your personally identifiable information to inform you of other products or services available from Feltons’ Heating and Cooling and its affiliates. Feltons’ Heating and Cooling may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Feltons’ Heating and Cooling does not sell, rent or lease its customer lists to third parties. Feltons’ Heating and Cooling may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Feltons’ Heating and Cooling may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Feltons’ Heating and Cooling, and they are required to maintain the confidentiality of your information.

Feltons’ Heating and Cooling does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Feltons’ Heating and Cooling keeps track of the Web sites and pages our customers visit within Feltons’ Heating and Cooling, in order to determine what Feltons’ Heating and Cooling services are the most popular. This data is used to deliver customized content and advertising within Feltons’ Heating and Cooling to customers whose behavior indicates that they are interested in a particular subject area.

Feltons’ Heating and Cooling Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Feltons’ Heating and Cooling or the site; (b) protect and defend the rights or property of Feltons’ Heating and Cooling; and, (c) act under exigent circumstances to protect the personal safety of users of Feltons’ Heating and Cooling, or the public.

Use of Cookies

The Feltons’ Heating and Cooling Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Feltons’ Heating and Cooling pages, or register with Feltons’ Heating and Cooling site or services, a cookie helps Feltons’ Heating and Cooling to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Feltons’ Heating and Cooling Web site, the information you previously provided can be retrieved, so you can easily use the Feltons’ Heating and Cooling features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Feltons’ Heating and Cooling services or Web sites you visit.

Security of your Personal Information

Feltons’ Heating and Cooling secures your personal information from unauthorized access, use or disclosure. Feltons’ Heating and Cooling secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Feltons’ Heating and Cooling will occasionally update this Statement of Privacy to reflect company and customer feedback. Feltons’ Heating and Cooling encourages you to periodically review this Statement to be informed of how Feltons’ Heating and Cooling is protecting your information.

Contact Information

Feltons’ Heating and Cooling welcomes your comments regarding this Statement of Privacy. If you believe that Feltons’ Heating and Cooling has not adhered to this Statement, please contact Feltons’ Heating and Cooling at jrodgers@wsimarketing.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Some Communities We Serve

Washington:
Longview, Kelso, Castle Rock, Kalama, Woodland, Cathlamet, Vader, Ryderwood, Toledo, Toutle, Skamokawa

Oregon:
Scappoose, St. Helens, Columbia City, Rainier, Clatskanie, Vernonia

Some Services We Provide

Air Conditioning Sales, Installation & Repair

Furnaces Sales, Installation & Repair

Ductless systems Sales, Installation & Repair

Heat Pumps Sales, Installation & Repair

Some Popular Brands We Service:

American Standard Heating & Air Conditioning
Bryant Heating & Cooling Systems
Carrier Heating & Air Conditioning
Lennox Heating & Air Conditioning
RUUD Residential and Commercial HVAC
Trane HVAC Equipment
Daikin Ductless and Ducted Heat Pump Systems
Commercial Refrigeration:
Hussmann Company, copeland Company, climate control, Larkin, True Manufacturing , Beverage-Air